![]() This is what prompted the answer I initially provided you. Gave the impression the Superdrive was pretty much broken (which does happen from my own experience and knowledge). ![]() "dead HL-DT-ST DVDRW GA11N out of the box problem with imac 21,5" If the Superdrive, however, according to your information did have some functionality, then an EFI (Extensible Firmware Interface) update or Superdrive firmware updates, etc would have definitely been recommended by me, as well as some suggested troubleshooting steps as needed. ![]() However, as an experienced onsite Mac technician for a number of years, I can tell you from experience, that when it comes to a Superdrive that is no longer functional, we consider such a component as DOA (or Dead on Arrival). Hello wim_vanderma, and thank you for your candid reply, it helps to know what is on mind of our visitors coming to for technical assistance.
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